Each order is carefully prepared and shipped with its organic cotton dust bag. A tracking number will be sent to you as soon as your shipment is processed.
An estimated delivery timeframe is displayed on each product page based on your location. These estimates are for guidance only and may vary depending on the carrier.
FRANCE
- FedEx Home Delivery: free, 48–72 hours after shipment.
- Mondial Relay Pickup Point: free, 3–5 business days after shipment.
- In-store Pickup: free, available at 33 rue de Poitou, Paris 3e.
Please note that shipment times may be extended during peak periods.
INTERNATIONAL
Shipping fees are calculated at checkout. Estimated delivery times:
- Europe: 3–5 business days
- United Kingdom: 2–3 business days
- North America / Asia / Middle East: 2–5 business days
Duties & Taxes: Import duties and taxes may apply depending on your country. These charges are not included in our prices and may be requested upon arrival.
RETURNS
You have 30 days from receipt to request a refund or exchange.
Returns within France: free. Contact Customer Service to receive your prepaid return label: cs@tammyandbenjamin.com
International returns: return shipping fees apply.
Items must be unworn, in original condition, and returned with their box and dust bag. Items showing signs of wear may be refused or refunded partially.
Second Life items: refunded as store credit valid for 1 year.
Refunds: processed within 30 days of receiving your return and issued to the original payment method. Items purchased on sale will be refunded at the discounted price.
Return address (provided on your label):
- TAMMY & BENJAMIN, ZI Desaint Arnoult, 28170 Châteauneuf-en-Thymerais, France
For any questions, our Customer Service team responds within 24 business hours: cs@tammyandbenjamin.com