Free worldwide delivery: home delivery via Fedex or DHL (estimated 48 to 72 hours after shipment).
International delivery times (after shipment):
• Europe (excluding United Kingdom): 3 to 5 business days after shipment
• United Kingdom: 2 to 3 business days after shipment
• North America: 2 to 5 business days after shipment
• Asia: 2 to 5 business days after shipment
• Middle East: 2 to 5 business days after shipment
Pick-up point delivery (Mondial Relay): available in France only, usually delivered within 3 to 5 business days after shipment.
In-store pickup (33 Rue de Poitou, Paris 3rd): free, available upon receipt of the confirmation email.
Please note: all delivery times are estimates and are calculated from the date of shipment, not the order date. Import duties and taxes may vary depending on the destination country and are not included in our prices. If applicable, they may be requested by local authorities or the carrier upon delivery. A tracking number will be provided once your order has been shipped.
Your bag will be carefully prepared and delivered with its protective dust bag made of organic cotton.
Easy returns:
You have 30 days to return your unused bag in its original packaging.
Returns are free in mainland France. Simply contact our customer service to receive your return label.
Refund guaranteed within 30 days.
